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Soho Square Solutions Logo
Rally Product Support Engineer

Soho Square Solutions

 

Montreal, QC, Canada

Posted On: 30+ days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Product Support Engineer
Tenure: Contract - Corp-to-Corp
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Description

Design, configure, and automate workflows and data synchronization between Rally and Jira.

This role is hybrid.

Responsibilities

  • Develop and maintain Python scripts to extract, transform, and report data across enterprise systems like PPM tools and ServiceNow.
  • Ensure high availability, performance, and scalability of the Rally platform.
  • Monitor, troubleshoot, and resolve issues related to Rally–Jira integrations.
  • Collaborate with cross-functional teams to onboard new business units and squads onto Rally.
  • Optimize integration pipelines to improve efficiency and data consistency.

Required Skills

  • 5+ years of experience with RESTful APIs and programmatic integration across enterprise systems.
  • Proficiency in Python scripting for automation and data handling.
  • Hands-on experience with Rally, Jira, and ConnectALL for workflow automation.
  • Strong working knowledge of JSON and other data exchange formats.
  • Solid understanding of Agile methodologies and Atlassian Jira environments.
  • Ability to work independently and manage multiple priorities effectively.

Preferred Skills

  • Knowledge of Software Development Life Cycle (SDLC) and DevOps practices.
  • Exposure to AI tools and platforms (e.g., Anthropic Claude, OpenAI).

Education

Bachelor's degree

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