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Recall Service Remedy Specialist

Iconma

 

Auburn Hills, MI, USA

Posted On: 4 days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Recall Service Remedy Specialist
Tenure: No Preference/Any
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Description

You will support the research, coordination, and execution of information required for safety recall dealer and service remedy development.

This role is on-site.

Responsibilities

  • Review engineering remedies to assess potential service impact.
  • Conduct recall service analysis by reviewing repair procedures, time studies, parts catalogs, and performing vehicle or parts inspections.
  • Coordinate labs, tools, vehicles, and parts to support remedy trial remove and install events.
  • Participate in lab events as a lead or support and manage all follow-up documentation.
  • Act as a backup to the Advanced Service Methods Manager, including chairing Remedy Steering Committee meetings and monitoring active investigations.

Required Skills

  • Bachelor’s Degree in Business, Automotive Technology, or a related technical field.
  • 5+ years of service or engineering experience.
  • Thorough understanding of automotive systems including suspension, brakes, electrical, and powertrain.
  • Knowledge of general service repair procedures and automotive dealership service operations.
  • Proficiency in Microsoft Word and Excel.
  • Demonstrated ability to multitask, prioritize, and meet deadlines with minimal direction.
  • Experience collaborating across different organizations and levels in a team environment.
  • Strong oral and listening communication skills.

Preferred Skills

  • ASE Certification in any of the eight automotive repair areas.
  • Technical knowledge of EBOM, SBOM, AMPS, Change Notices, and CAD.
  • Understanding of manufacturing operations and root cause analysis.

Education

Any Graduate

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