Description

You will support the research, coordination, and execution of information required for safety recall dealer and service remedy development.

This role is on-site.

Responsibilities

• Review engineering remedies to assess potential service impact.
• Conduct recall service analysis by reviewing repair procedures, time studies, parts catalogs, and performing vehicle or parts inspections.
• Coordinate labs, tools, vehicles, and parts to support remedy trial remove and install events.
• Participate in lab events as a lead or support and manage all follow-up documentation.
• Act as a backup to the Advanced Service Methods Manager, including chairing Remedy Steering Committee meetings and monitoring active investigations.

Required Skills

• Bachelor’s Degree in Business, Automotive Technology, or a related technical field.
• 5+ years of service or engineering experience.
• Thorough understanding of automotive systems including suspension, brakes, electrical, and powertrain.
• Knowledge of general service repair procedures and automotive dealership service operations.
• Proficiency in Microsoft Word and Excel.
• Demonstrated ability to multitask, prioritize, and meet deadlines with minimal direction.
• Experience collaborating across different organizations and levels in a team environment.
• Strong oral and listening communication skills.

Preferred Skills

• ASE Certification in any of the eight automotive repair areas.
• Technical knowledge of EBOM, SBOM, AMPS, Change Notices, and CAD.
• Understanding of manufacturing operations and root cause analysis.

Key Skills

Education

Any Graduate