Description

You will manage client relationships and oversee the end-to-end staffing delivery process.

Responsibilities

• Maintain open relationships with key client personnel through regular touchbases to ensure service satisfaction.
• Manage internal pipelines, including candidate vetting, interview coordination, feedback loops, and placement execution.
• Coordinate with Account Managers to identify business development leads and opportunities.
• Oversee recruiters to ensure adequate job coverage and timely follow-up.
• Resolve client and candidate concerns and address any compliance failures.
• Monitor recruiting performance against client-mandated service agreements and update Vendor Management Systems (VMS).

Required Skills

• 5+ years of experience in recruiting, client relationship management, or account management.
• Proven history of managing multiple accounts and delivering client-focused solutions.
• Experience using Bullhorn or a comparable applicant tracking system.
• Proficiency in Microsoft Office, specifically MS Excel.
• Strong written and verbal communication skills.
• Ability to analyze problems and implement quick resolutions.
• Experience with VMS platforms.

Preferred Skills

• Background in staffing or sales.
• Bachelor's Degree in Business Administration, HR, Sales, or a comparable field.

Key Skills

Education

Bachelor's Degree