Description

You will serve as a Nokia Service Platform (NSP) Subject Matter Expert, working onsite in Richmond, VA to manage production and lab environments.

Responsibilities

• Manage and troubleshoot the NSP environment, including application-level alarms.
• Interface with local NOC personnel to support operations, maintenance engineering, and operational readiness.
• Develop documented processes to improve NOC visibility into EMS and network elements, focusing on outage management.
• Define IP MPLS provisioning standards and create guidelines to reduce fault restoration timelines.
• Lead the opening and progression of Nokia TAC tickets related to the NSP environment.

Required Skills

• Expertise in Nokia Network Service Platform (NSP) operations.
• Deep knowledge of Nokia 77xx Service Routing devices, including hardware, software, and diagnostics.
• Hands-on experience with MPLS, DWDM, and Microwave Network Elements.
• Ability to perform network routing setup and IP element configuration.
• Proven experience in technical consultation for tool development and maintenance.
• Must be a US citizen.
• Any graduate degree.

Key Skills

Education

ANY GRADUATE