Description

You will serve as the Resident Engineer, providing specialized technical support to customers.

Responsibilities

• Design sustainable networks by understanding customer organizational structure and network implementation processes.
• Conduct network information gathering workshops to define existing and new network design technical requirements.
• Test new tools and features in lab environments and verify deployment in live networks.
• Test patches and fixes to operating software across pre-production and live networks.
• Hold technology workshops with the customer to discuss equipment issues and provide case status updates.

Required Skills

• Minimum 5 years providing implementation and technical support in LAN, WAN, or Internet services environments.
• Expertise in IP/Routing protocols including OSPF, ISIS, BGP, MPLS-TE, RSVP, LDP, and IPv6.
• Proficiency with VPNs and associated tunneling technologies (MPLS, EVPN, L3VPN, VPLS).
• Experience with Ethernet switching and 802.1Q/QOS.
• Familiarity with JUNOS CLI experience across MX, QFX, EX series.
• Demonstrated ability to manage multiple projects while working calmly under pressure.
• Strong customer interface and presentation skills.
• Understanding of Service Provider architecture.
• Experience with networking tools and trend analysis for network efficiency.

Key Skills

Education

Any Gradute