Description

Qualifications
•            Bachelor’s Degree in IT, Computer Science or Finance or related field
•            Experience in working as RPA Controller in BluePrism or UiPath or other RPA tools.

8+ years of related experience in technology or preferably in the financial services industry
• Preferred experience in coding with at least one programming language within C#, Java, Excel VBA, or Python.
• Ability to understand a business process based on a workflow diagram and to conceptualize it as an automated solution while using business analysis skills as needed
Experience with agile development and software development life cycle (SDLC) processes
Team oriented individual and self-starter who excels at learning new processes and business functions
Must possess excellent written and oral communications skills and the ability to clearly define projects and objectives.

Responsibilities
Operational Services
Day-to-day operations encompass monitoring, incident management, and minor enhancements across the Blue Prism and ensure BOTs run as expected and Power Platform environmen
Continuous monitoring of the Blue Prism Control Room, queue health, Power Platform flow runs, and connector status
Proactive identification and escalation of exceptions, failures, and degraded performance; shift-handover logs maintained
First-line triage and root-cause analysis of bot failures and application errors; bug fixes within agreed complexity thresholds
Low-complexity configuration changes to existing Blue Prism processes, credential and queue updates, and Power Platform minor workflow adjustments

Key Skills

Education

Bachelor's degree