Description

You will ensure the stability and smooth operation of Robotic Process Automation (RPA) bots, managing incidents and driving continuous improvement.

This role is remote.

Responsibilities

• Monitor RPA bot operations to maintain stability and efficiency.
• Manage incidents and participate in process implementation.
• Provide guidance and resources to L1 and L2 support teams.
• Drive continuous improvement initiatives within the RPA environment.
• Align RPA operations with organizational strategic goals.

Required Skills

• 2+ years of experience in production support or similar roles.
• Experience with Agile and DevOps processes.
• Understanding of change management processes.
• Experience managing and meeting SLAs.
• Background in Robotic Process Automation (RPA) environments.
• Bachelor's degree or equivalent graduate qualification.

Key Skills

Education

ANY GRADUATE