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RIT Solutions, Inc Logo
SaaS Platform Administrator

RIT Solutions, Inc

 

Pontiac, MI, USA

Posted On: Just posted
Experience: 5+ years
Availability: Hybrid
Openings: 2
Category: SaaS Operations Engineer
Tenure: No Preference/Any
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Description

You will own the development, administration, configuration, and maintenance of the ServiceNow platform.

This role is hybrid.

Responsibilities

  • Support core processes including Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, and Performance Analytics.
  • Design and implement solutions through requirements gathering, configuration, integration, and testing.
  • Partner with users to create and modify process workflows, reporting, and dashboards.
  • Develop technical and process documentation while driving continual platform improvement.

Required Skills

  • 5+ years of hands-on experience developing and administering ServiceNow.
  • Proficiency with ServiceNow platform administration and development.
  • Experience integrating with MS 365 Services.
  • Familiarity with .Net development environments.
  • Working knowledge of Agile methodologies.
  • Strong problem-solving abilities.
  • Excellent written and verbal communication skills.

Preferred Skills

  • Any Graduate degree.

Education

Any Graduate

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