Description

We are hiring a Sales – Customer Service Representative (Integrated Supply) to work onsite at a customer location in De Soto, Kansas.

This role is responsible for providing excellent customer service while supporting procurement, purchasing, order tracking, inventory, and vendor coordination activities. The ideal candidate should be comfortable working with computer systems, learning new software, and managing multiple orders and requests with accuracy.

This is an in-person onsite position with the potential to transition from contract to hire.

Key Responsibilities

Process procurement activities for stock and non-stock products and materials.

Create purchase orders and purchase requisitions.

Track purchase orders and follow up with vendors to ensure timely delivery.

Monitor order status and communicate updates to customers.

Receive and update orders in the system once products are delivered.

Review inventory forecasts and replenishment recommendations.

Research vendors and products based on quality, pricing, specifications, and delivery requirements.

Communicate with vendors to resolve product quality and delivery issues.

Assist with vendor returns, replacements, and excess or aging inventory.

Assist with invoice reconciliation and resolve accounts payable discrepancies.

Identify and document customer cost-saving opportunities.

Maintain strong relationships with customers, suppliers, and vendors.

Produce customer KPI and performance data.

Follow company and customer standard operating procedures.

Maintain a professional, clean, and organized work environment.

Work collaboratively with onsite Storeroom Attendants.

Provide occasional assistance in the storeroom when needed.

Requirements

High school diploma or equivalent required.

Bachelor’s degree in Business, Finance, or a related field preferred.

1+ year of procurement experience preferred.

Strong customer service skills.

Excellent verbal and written communication skills.

Strong attention to detail and accuracy.

Good organizational and time-management skills.

Basic mathematical aptitude.

Proficiency with Microsoft Office.

Comfortable learning and navigating new computer systems and software.

Ability to work independently and take initiative.

Experience with SAP or SXE is helpful but not required.

CPM certification is preferred.

Procurement, purchasing, inventory, customer service, or related experience is highly valued.

Additional Information

Onsite: This position requires working in person at the customer location.

Schedule: Monday–Friday, 8:00 AM–4:30 PM.

Dress Code: Business casual.

Steel-toe shoes are required.

May occasionally assist with storeroom activities.

Experience is preferred over education for this position.

Apply Today

If you have experience in customer service, procurement, purchasing, inventory, or order management and are comfortable working in a fast-paced onsite environment, we encourage you to apply.

Key Skills

Education

Experience with SAP or SXE is helpful but not required.