Manage the sale of Individual Plans and products to brokers, potential members, and existing members in Murray, UT.
Responsibilities
- Train and assist brokers with the sale of Individual Plan and Small Employer products, including explaining plans, rates, and options.
- Educate members on choosing appropriate insurance plans across Marketplace and off-Marketplace options.
- Coordinate with Enrollment and Billing Departments to ensure accuracy during the sales and renewal process.
- Manage a specific book of business while assisting other representatives as needed.
- Input data and update sales automation systems to ensure timely and accurate information.
Required Skills
- 5+ years of relevant professional experience.
- Knowledge of HIPAA and internal compliance guidelines.
- Ability to interpret changes in legislation and healthcare reform affecting the Individual and Small Employer Plan Market.
- Experience communicating complex plan details to brokers and customers.
- Proficiency in using sales automation systems for data entry and updates.
- Bachelor's degree or equivalent graduate education.
- Maintain a monthly average phone audit score of 93.5%.