Description

You will manage and optimize Salesforce systems to ensure functionality, security, and business alignment.

Responsibilities

• Manage Salesforce user and license administration, including profiles and roles.
• Build, configure, and automate technology solutions to solve business challenges and improve processes.
• Own sandbox environment management, including refresh schedules and pre/post refresh steps.
• Design and implement new processes within Salesforce and facilitate user adoption.
• Create reports and dashboards to monitor data quality and business metrics.

Required Skills

• 5+ years of IT experience with position-relevant skills.
• Hands-on experience with Salesforce.com.
• Proficiency in managing Salesforce Profiles and Roles.
• Experience using SOQL for data management and analytics.
• Ability to manage and follow up on support tickets in a timely manner.
• Experience performing system upgrades and managing vendor relationships.
• Capability to develop test case scenarios for functional enhancements.
• Knowledge of adhering to SOX and IT policies and procedures.

Preferred Skills

• Bachelor’s degree in an IT-related field such as CIS or MIS.

Key Skills

Education

Bachelor’s degree in IT-related