Description

Key Responsibilities

Design and deploy autonomous Agentforce agents using Agent Builder, Topics, and

Actions

Build and manage MuleSoft Anypoint APIs and integrations connecting

Salesforce to third-party systems

Develop Salesforce customizations: Apex, LWC,

Flows, and SOQL/SOSL

Integrate Agentforce with MuleSoft to expose

external APIs as agent actions

Configure Einstein Trust Layer guardrails, prompt templates, and

grounding via Data Cloud

Implement RAG-based retrieval using Salesforce

Knowledge and Data Cloud

Design DataWeave transformations and API-led

connectivity models (experience, process, system layers)

Monitor agent performance, tune prompts, and

reduce hallucination risks

Lead code reviews, define integration

standards, and mentor junior developers

Collaborate with business stakeholders to

translate requirements into Agentforce workflows

Required Qualifications

5–8 years of hands-on Salesforce development (Apex, LWC, Flow, SOQL)

3+ years with MuleSoft Anypoint Platform (AnyPoint Studio, CloudHub, API

Manager)

Experience building or configuring Agentforce agents with Topics, Actions, and Prompt

Builder

Hands-on with DataWeave for complex data transformations

Working knowledge of Salesforce Data Cloud and RAG/grounding patterns

Experience with REST/SOAP APIs, OAuth 2.0, and

enterprise security models

Familiarity with Einstein Trust Layer and AI governance

Salesforce Sales Cloud, Service Cloud, and/or

Experience Cloud experience

Strong understanding of SDLC, Agile/Scrum, and

CI/CD practices

Excellent communication and stakeholder

management skills

Nice to have

Experience with Agentforce Testing Center and utterance testing via CSV

Knowledge of Atlas Reasoning Engine behavior

and prompt optimization

MuleSoft RPA or IDP automation experience

Exposure to Salesforce OmniStudio (FlexCards, OmniScripts, DataRaptors)

Familiarity with Copado or other Salesforce

DevOps tools

Experience with Heroku or external LLM integrations via API

Background in Einstein GPT, Einstein Copilot,

or Prompt Template design

Key Skills

Education

Bachelor's degree