Description

Job Description:-

Must-Have Qualifications

• 5+ years of hands-on experience with the Salesforce platform, including administration and configuration
• Strong expertise in Flow Builder and declarative configuration, including objects, fields, record types, page layouts, validation rules, workflows, approval processes, sharing rules, and permission sets
• Functional Knowledge of Sales cloud: Including Territory management, Account plans, Opportunity Management, Forecasting and Data Cleansing (deduplication)

Preferred Qualifications

• Hands-on experience in the Life Sciences / biotech industry, with an understanding of its business processes and compliance considerations
• Salesforce Administrator or Advanced Administrator certification
• Experience configuring Agentforce AI Agents and Slackbot
• Strong proficiency in Salesforce reporting and data manipulation
• Working knowledge of SQL or Python for data mining and analysis
• Excellent cross-functional communication and project management skills
• Flexible work schedule with ability to work EST hours (Mandatory for Onshore and 4 hours overlap is a must for Offshore)

Key Responsibilities

• Perform daily administration and support of the Salesforce instance, including creating and managing customizations of objects, fields, record types, page layouts, validation rules, workflows, approval rules, sharing rules, permission sets, and triggers
• Work collaboratively with internal stakeholders to translate business requirements into technical designs
• Manage and maintain data integrations with third-party software used across the business
• Conduct regular security audits to ensure the org remains current with the latest security settings and policies
• Own documentation related to SFDC process changes and incoming requests
• Define, communicate, and manage a change management process to develop and implement updates and enhancements to the Salesforce instance

Key Skills

Education

Any Graduate