Description

You will administer and configure the Salesforce instance, translating business requirements into technical designs and managing data integrations.

This role is remote.

Responsibilities

• Perform daily administration, including creating custom objects, fields, record types, page layouts, validation rules, workflows, approval processes, sharing rules, permission sets, and triggers.
• Manage and maintain data integrations with third-party software used across the business.
• Conduct regular security audits to ensure the org remains current with the latest security settings and policies.
• Own documentation related to SFDC process changes and incoming requests.
• Define, communicate, and manage a change management process to develop and implement updates and enhancements.

Required Skills

• 5+ years of hands-on experience with the Salesforce platform, including administration and configuration.
• Strong expertise in Flow Builder and declarative configuration.
• Functional knowledge of Sales Cloud, including Territory management, Account plans, Opportunity Management, Forecasting, and Data Cleansing.
• Strong proficiency in Salesforce reporting and data manipulation.
• Working knowledge of SQL or Python for data mining and analysis.
• Experience configuring Agentforce AI Agents and Slackbot.
• Flexible work schedule with ability to work EST hours (mandatory for Onshore; 4 hours overlap required for Offshore).

Preferred Skills

• Hands-on experience in the Life Sciences / biotech industry, with an understanding of its business processes and compliance considerations.
• Salesforce Administrator or Advanced Administrator certification.

Key Skills

Education

Any Graduate