Description

You split your time equally between Salesforce administration and business analysis to configure, maintain, and optimize the platform.

This role is remote.

Responsibilities

• Configure Salesforce using declarative solutions, including Lightning Flows and non-Apex functionality.
• Gather new requirements and write detailed user stories for implementation.
• Setup security settings, sharing rule models, and manage workflows.
• Build reports and dashboards to provide business visibility.
• Facilitate business process analysis, participate in design workshops, and define system tests.

Required Skills

• 5+ years of experience in Salesforce roles.
• Strong experience with Salesforce Service Cloud and Health Cloud.
• Expertise in automation using Lightning Flow.
• Proven ability in requirement gathering and business process analysis.
• Experience working within Agile/Scrum frameworks.
• Proficiency in declarative configuration and security model setup.
• Ability to understand Apex code as needed for technical discussions.
• Experience building reports and dashboards.

Preferred Skills

• Experience working within healthcare domains leveraging Health Cloud.

Key Skills

Education

Any Graduate