Description

This role involves administering and analyzing the Salesforce platform for internal operations.

Responsibilities

• Customize and build out Salesforce NPSP for support of 500 users.
• Enhance and improve billing, invoicing, and Purchase Order processes within Salesforce.
• Troubleshoot daily incoming cases, analyzing workflows, error reports, and checking permissions/validation rules.
• Interpret APIs related to invoices uploaded into Salesforce.

Required Skills

• 3+ years of experience in a relevant role.
• Experience within Salesforce NPSP or NPC.
• Proficiency in Salesforce.
• Advanced Excel skills, including pivots, lookups, and formulas.
• Knowledge of tabular and advanced summary reports.
• Ability to read and interpret APIs.
• Strong customer service orientation and confidentiality.

Key Skills

Education

Any Gradute