Description

You will administer and analyze the Salesforce platform to support internal operations for 500 users.

This role is on-site.

Responsibilities

• Customize and build out Salesforce NPSP to support daily workflows.
• Enhance and improve billing, invoicing, and Purchase Order processes within Salesforce.
• Troubleshoot daily incoming cases by analyzing workflows, error reports, and permissions.
• Interpret APIs related to invoices uploaded into Salesforce.

Required Skills

• 3+ years of experience in a relevant Salesforce role.
• Hands-on experience with Salesforce NPSP or NPC.
• Advanced proficiency in Salesforce configuration and administration.
• Advanced Excel skills, including pivots, lookups, and formulas.
• Knowledge of tabular and advanced summary reports.
• Ability to read and interpret APIs.

Preferred Skills

• Strong customer service orientation and confidentiality.

Key Skills

Education

Any Gradute