Description

Manage Salesforce CRM configurations, development, and technical support for pre-sales tools and business processes.

Manage Salesforce CRM configurations, development, and technical support for pre-sales tools and business processes.

Responsibilities

• Perform admin configurations and development for system enhancements and bug fixes.
• Execute User Acceptance Testing for software updates.
• Implement security and data privacy standards.
• Develop training materials and gather end-user feedback to drive system improvements.
• Contribute to roadmap planning and suggest solutions for process optimizations.

Required Skills

• 7+ years of relevant experience or a graduate/postgraduate degree.
• Proficiency with Salesforce Sales Cloud.
• Salesforce Admin certification.
• Experience with PBI Analytics, PowerApps, and SharePoint.
• Advanced Office 365 and PowerPoint skills.
• Experience in user support and technical training.
• Strong analytical reasoning and communication skills.

Preferred Skills

• Salesforce Platform App Builder certification.
• Salesforce Platform Developer certification.

Key Skills

Education

Any Graduate