Description

You will manage the day-to-day operations and maintenance of the Salesforce CRM, focusing on the Development instance.

Responsibilities

• Manage user accounts, security settings, system customizations, and routine troubleshooting.
• Create and maintain reports and dashboards to meet business requirements and ensure data accuracy.
• Serve as the primary point of contact for Development users, providing training and issue resolution.
• Implement opportunities to streamline business processes.
• Manage data imports, exports, and system integrations while maintaining data quality standards.

Required Skills

• 2+ years of Salesforce Administrator experience.
• Salesforce Administrator certification or the ability to obtain it within 6 months.
• Strong understanding of Salesforce configuration and reporting tools.
• Ability to translate complex business requirements into actionable work-items.
• Strong problem-solving and communication skills.
• Ability to collaborate effectively within a team of administrators and engineering staff.

Preferred Skills

• Experience with nonprofit organizations, fundraising operations, and fundraising business processes.
• Knowledge of Nonprofit Success Pack (NPSP).

Key Skills

Education

Any Gradute