Description

You will administer the Salesforce platform, focusing on Service Cloud configuration and system stability.

This role is on-site.

Responsibilities

• Administer user profiles, permission sets, groups, and security settings.
• Configure objects, fields, workflows, validation rules, reports, and dashboards.
• Troubleshoot complex flow logic and integration issues.
• Manage data imports and exports to ensure data integrity.
• Collaborate with stakeholders to gather requirements and deploy custom solutions.

Required Skills

• 5+ years administering the Salesforce platform.
• Proficiency in Salesforce Service Cloud.
• Hands-on experience with Lightning Web Components (LWC), Aura, and Visualforce.
• Strong understanding of REST, SOAP, and Streaming APIs.
• Experience integrating Salesforce with third-party applications.
• Ability to articulate technical implementation decisions to non-technical stakeholders.

Preferred Skills

• Experience deploying custom solutions using Apex and Lightning components.
• Background in providing user training and enhancing system adoption.

Key Skills

Education

Any Gradute