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Boston, MA, USA
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Qualifications
Key Responsibilities
Manage trainings in Salesforce Marketing Cloud for Advancement staff, prepare and maintain training documentation, and lead ongoing training sessions for Salesforce and Marketing Cloud users in University Advancement.
Meet with customers to understand email marketing campaigns. Obtain full project scope and recommend solutions utilizing Journey Builder, Automation Studio and Email Studio.
Assist the Salesforce Marketing Cloud Manager in providing Salesforce.com and Marketing Cloud help desk and business analysis support to users in University Advancement and other business units as necessary.
Maintain quality assurance for data entered Marketing Cloud
Assist in testing new functionality, data cleanup, and other duties as necessary.
Bachelor's degree
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