Description

You will manage the day-to-day administration and configuration of the Salesforce platform, ensuring data integrity and operational efficiency.

This role is on-site.

Responsibilities

• Manage user access, security settings, and object/metadata configurations within Salesforce.
• Configure Sales Cloud processes, specifically Lead to Cash and Quote to Cash functionalities.
• Analyze lead quality and optimize routing workflows to improve conversion efficiency.
• Maintain data hygiene by managing ownership assignments, merging records, and resolving duplicates.
• Troubleshoot production issues and resolve user-reported incidents via Jira or ServiceNow.

Required Skills

• 4+ years of experience as a Salesforce Administrator on the Salesforce Platform.
• Proficiency with Salesforce Platform Administration and App Builder capabilities.
• Hands-on experience with Sales Cloud, including Lead to Cash processes.
• Strong analytical abilities and knowledge of SOQL querying, including object relationships.
• Experience handling incident management and operational support requests.
• Any Graduate degree.

Key Skills

Education

Any Gradute