Description

You will manage the configuration, customization, and operation of the Salesforce platform to support business objectives.

This role is hybrid.

Responsibilities

• Configure and customize Salesforce, including user profiles, roles, permission sets, and security settings.
• Implement automation processes, workflows, and validation rules to streamline pre-sales and lead generation.
• Design and optimize reports and dashboards to provide actionable insights into lead conversion and performance.
• Integrate Salesforce with other business systems to ensure seamless data flow and integrity.
• Translate business requirements into technical specifications and conduct user training sessions.

Required Skills

• 5+ years of experience as a Salesforce Administrator.
• Salesforce Administrator Certification (ADM201 or ADM211) is required.
• Deep understanding of the Salesforce Suite, including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud.
• Experience building and optimizing lead generation processes and pre-sales workflows.
• Proficiency in business analysis and documenting technical requirements.
• Strong skills in data management, cleansing, and maintaining system integrity.
• Ability to troubleshoot functionality issues and provide ongoing user support.

Preferred Skills

• Advanced Administrator certification.
• Sales Cloud Consultant certification.

Key Skills

Education

Any Graduate