Description

Manage and optimize the Salesforce platform to support business requirements and user efficiency.

This role is hybrid.

Responsibilities

• Configure fields, objects, flows, and automation rules to meet business needs.
• Manage data security and compliance in coordination with IT security teams.
• Build reports and dashboards and assist with data migration processes.
• Troubleshoot and resolve platform issues while providing post-release maintenance.
• Develop user guides, training modules, and conduct workshops for end users.

Required Skills

• 5+ years of experience in Salesforce administration and customization.
• Salesforce Certified Administrator certification (mandatory).
• Expertise in Salesforce configuration, user management, and reporting.
• Proficiency with data management tools including Data Loader and Workbench.
• Experience with project management and user training.
• Ability to gather requirements from cross-functional teams to implement technical solutions.
• Strong troubleshooting skills for resolving platform-related issues.

Key Skills

Education

Any Graduate