Description

You will own the CRM functional properties and drive the development, implementation, and enhancement of the Salesforce platform.

Responsibilities

• Manage day-to-day configuration, support, and maintenance of the CRM to improve system usability and user adoption.
• Handle user access and security, including MFA/SSO, roles, profiles, permissions, public groups, OWD, and sharing rules.
• Execute hands-on configuration of custom objects, fields, page layouts, validation rules, workflows, Process Builder, Flows, and Lightning Pages.
• Oversee data management, including exporting/importing data, managing duplicate records, and monitoring exception logs for backend system integrations.
• Create and maintain reports and dashboards while participating in change management and deployment processes.

Required Skills

• 5+ years of advanced Salesforce administration experience.
• 4+ years of experience managing Sales Cloud, Service Cloud, Communities, and Marketing Cloud.
• 3+ years of experience using SOQL, Visualforce, Lightning Components, JIRA, and process flow tools.
• 3+ years of experience building web-based UIs and Lightning UIs/Components using HTML, JavaScript, and/or CSS.
• Proficiency with Data Loader, IDE, Workbench, Ant, and VS Code.
• Experience working within an Agile environment.
• Ability to manage at least two deadline-driven projects simultaneously.
• Availability to participate in on-call rotations.
• Salesforce Advanced Admin certification or currently in progress.

Education

• Bachelor's degree in Computer Science, Business Administration, or a related area, or 8 years of relevant experience.

Key Skills

Education

Bachelor's degree in computer science, business administration