Description

You will manage Salesforce instances by responding to change requests and proactively improving system usability.

Responsibilities

• Manage user access including MFA/SSO, roles, profiles, permissions, public groups, OWD, and sharing rules.
• Configure new and existing features including custom objects, fields, page layouts, validation rules, workflows, Process Builder, Flows, and Lightning Pages.
• Maintain data quality through exporting/importing data, managing duplicate records, and monitoring exception logs for system integrations.
• Create and maintain reports and dashboards to support business visibility.
• Execute system maintenance including security reviews, release updates, Health Check, and Optimizer.
• Document all processes impacting Salesforce.com and deliver user training and assistance.

Required Skills

• 5+ years of Salesforce.com advanced administration experience.
• Experience with Data Loader, IDE, Workbench, Ant, and VS Code.
• 4+ years managing Sales Cloud, Service Cloud, Communities, and Marketing Cloud.
• 3+ years using SOQL, Visualforce, Lightning Components, JIRA, and process flow tools.
• 3+ years building web-based UIs, Lightning UIs, and components using HTML, JavaScript, and CSS.
• 5+ years of experience working in an Agile environment.
• Proficiency in user management, security, custom objects, validation rules, and Flows.
• Ability to manage at least two deadline-driven projects simultaneously.
• Availability to participate in on-call rotations.

Preferred Skills

• Salesforce.com Advanced Admin certification or currently in progress.

Key Skills

Education

BA/BS Degree in Computer Science, Engineering,