Description

Own and scale the Salesforce ecosystem to meet strategic business outcomes.

This role is on-site.

Responsibilities

• Manage the Salesforce Org structure and integrations with Five9, Twilio, Adobe, and Conga.
• Partner with product managers and engineers to gather requirements and document technical designs.
• Develop scalable declarative solutions based on business specifications.
• Perform QA for enhancements and create test cases to validate configurations.
• Troubleshoot escalated end-user support issues and system administration tasks.

Required Skills

• 10+ years of Salesforce administration experience.
• Hands-on experience with Apex.
• Experience with Lightning Web Components (LWC).
• Proven ability to develop declarative solutions on the Salesforce platform.
• Experience working with integrated systems such as Five9, Twilio, Adobe, or Conga.
• Ability to perform advanced troubleshooting and design new features to resolve customer issues.
• Experience collaborating with software engineers to deploy solutions across technical platforms.

Key Skills

Education

Not specified