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Salesforce Agentforce & Agent Commerce Developer

Dew Software

 

Bangalore, Karnataka, India

Posted On: 1 day ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Salesforce Agentforce
Tenure: No Preference/Any
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Description

Role Overview
We are looking for a skilled Salesforce Agentforce & Agent Commerce Developer to
design, develop, and implement AI-powered customer and commerce experiences
using the Salesforce platform. The ideal candidate should have strong Salesforce
development experience along with expertise in Agentforce, Commerce Cloud,
integrations, and Salesforce AI capabilities.

Key Responsibilities
Design, configure, and develop AI agents using Salesforce Agentforce.
Configure Agentforce topics, actions, prompts, instructions, and agent workflows.
Build AI-powered customer service and commerce use cases.
Develop Agent Commerce experiences covering product discovery,
recommendations, cart management, checkout, and customer assistance.
Work with Sales Cloud, Service Cloud, Commerce Cloud, Data Cloud, and
Salesforce AI capabilities.
Develop Salesforce solutions using Apex, Lightning Web Components (LWC), Flow,
SOQL, and APIs.
Integrate Salesforce with external applications using REST/SOAP APIs and
middleware.
Configure and customize Salesforce Commerce Cloud / B2B Commerce solutions.
Implement security, sharing, permissions, testing, deployment, and monitoring.
Collaborate with business analysts, architects, product teams, and stakeholders to
translate requirements into scalable Salesforce solutions.

Required Skills
Strong hands-on experience with Salesforce development and configuration.
Experience with Salesforce Agentforce and AI-powered Salesforce solutions.
Knowledge of Prompt Builder, Data Cloud, Einstein AI, Agentforce actions, and
grounding.
Strong development skills in Apex, LWC, Flow, SOQL, and Salesforce APIs.
Experience with Salesforce Commerce Cloud / B2B Commerce.
Experience integrating Salesforce with third-party applications.
Good understanding of CRM, customer service, e-commerce, and digital
commerce processes.
Strong understanding of Salesforce security and deployment practices.
Salesforce Certifications
Required / Preferred certifications:
Salesforce Certified Platform Developer I – Required
Salesforce Certified Platform Developer II – Preferred
Salesforce Certified Administrator – Preferred
Salesforce Certified Agentforce Specialist – Strongly preferred
Salesforce Certified AI Associate – Preferred
Salesforce Certified Data Cloud Consultant – Preferred
Salesforce Certified B2B Commerce Administrator or relevant Commerce
certification – Preferred
Salesforce Certified Platform App Builder – Preferred
Education
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a
related field preferred.

Job Skils: Agent Commerce, AgentForce, CRM, SalesForce, SOQL

Education

Any Graduate

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