Description

Key Responsibilities:

Design, develop, customize, and maintain Salesforce applications.
Build and enhance Lightning Web Components and Apex-based solutions.
Develop and configure AI agents using Salesforce Agentforce.
Implement Salesforce automation, workflows, validation rules, and integrations.
Troubleshoot application issues and optimize Salesforce performance.
Collaborate with business stakeholders, technical teams, and offshore development teams.
Participate in Agile ceremonies, code reviews, testing, and deployments

Required Skills & Experience:

Salesforce Development: 7 years of experience in Salesforce CRM development and administration, including Apex Classes, Apex Triggers, SOQL, Visualforce Pages, Workflows, Approvals, Dashboards, Custom Objects, Email Templates, Formulas, Validation Rules, Roles & Profiles, AppExchange, and package installations.
Lightning Web Components: Minimum 2 year of hands-on experience developing Salesforce Lightning Web Components (LWC).
Agentforce: Hands-on experience building and configuring AI agents using Salesforce Agentforce.
Programming: 7 years of experience with Apex, Core Java, and JavaScript.
Development Tools: 7 years of experience with Force.com IDE, Apex Data Loader, and ANT. AutoRABIT experience is preferred.
Agile Methodology: Experience working in Agile environments; SAFe methodology is preferred.
Team Collaboration: Experience working in onshore/offshore delivery models and coordinating with offshore teams.
Communication: Strong verbal and written communication, problem-solving, and collaboration skills.

Preferred Skills:

GitHub, RTC, and automation tools.
CTI technologies such as Five9, Avaya, Cisco, and chatbot platforms.
Experience with Salesforce DevOps and deployment automation

Key Skills

Education

Bachelor's degree