Description

You will deliver reliable infrastructure and application operations across the application portfolio.

Responsibilities

• Partner with development teams to deliver operational readiness for new applications and features.
• Collaborate with stakeholders to define application and process roadmaps.
• Drive continual service improvement, meeting SLAs for productivity, quality, and reliability.
• Monitor and analyze business operational and technical key metrics.

Required Skills

• 2+ Years of experience in software development and/or technology infrastructure and operations.
• Bachelor’s degree or equivalent.
• Fluent in speaking and writing English.
• Experience supporting applications on modern architectures and cloud infrastructure.
• Strong knowledge of Salesforce Platform security schema, custom objects, workflows, validation rules, and reports.
• Knowledge of managing user profile information, permission sets, and Role Hierarchy.
• Familiarity with key Sales Cloud configurations (Contact, Opportunity, Lead administration).
• Experience with Copado, Apex, Soql, JavaScript, HTML, CSS, and AWS/Azure.

Key Skills

Education

Any Graduate