Description

• Marketing cloud is the primary skill, relevant architect level certifications required sales, service cloud experience is also required
• Basic working knowledge of Experience Cloud (Community Cloud) is preferred.
• Hands on experience with Gen AI solutions and architectures required
• Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution
• working knowledge in data migration and integration
• Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)
• Strategy and roadmap building for salesforce features, functionalities and future releases
• Lead the design and architecture of Salesforce solutions primarily in marketing cloud and secondary should be Sales Cloud and Service Cloud, ensuring scalability, security, and performance.
• Drive adoption of Salesforce AI capabilities, including Einstein AI, Agentforce, predictive analytics, generative AI, and intelligent automation.
• Evaluate emerging Salesforce technologies, AI innovations, and industry trends to recommend continuous platform improvements.
• Define enterprise-wide Salesforce architecture standards, integration patterns, and best practices aligned with business objectives.
• Ensure data governance, security, compliance, and data quality standards across Salesforce platforms and integrated systems.
• Collaborate with business stakeholders to translate requirements into scalable Salesforce architecture and solution designs.
• Design and implement complex Salesforce solutions involving custom development, APIs, middleware, and third-party integrations.
• Provide technical leadership and guidance to development, administration, and project teams throughout the project lifecycle

Key Skills

Education

Bachelor's degree