Description

Design, build, and maintain custom analytics solutions using Salesforce CRM Analytics, ensuring data accuracy, scalability, and efficiency across the organization.

This role is on-site.

Responsibilities

• Design interactive dashboards, datasets, and reports to track KPIs and provide actionable business insights.
• Integrate data from Salesforce and third-party systems (ERP, marketing platforms) using Dataflows, SOQL, SQL, MuleSoft, or ETL tools.
• Create and manage automations for data processes using Process Builder, Apex, and Flow.
• Collaborate with cross-functional teams to define reporting needs and train end-users on CRM analytics tools.
• Optimize existing reports and dashboards for performance while ensuring architectural best practices.

Required Skills

• 12+ years of experience in Salesforce development and architecture.
• Must hold at least 1 certification in Salesforce CRM and Salesforce CRM Analytics.
• Strong experience with Data Modeling, SOQL, Apex, and Salesforce Lightning.
• Proficiency in SQL and experience with data integration tools such as MuleSoft or Informatica.
• Proven track record leading at least 3 end-to-end CRM Analytics implementations.
• Deep understanding of CRM Analytics architecture, limitations, and real-time workarounds.
• Ability to design complex dashboards and data visualizations.

Preferred Skills

• Salesforce Certified Einstein Analytics and Discovery Consultant.
• Salesforce Certified Administrator.

Key Skills

Education

Any Graduate