15+ years of enterprise application/Salesforce experience, with strong expertise as a Salesforce Architect in large-scale CRM and commercial transformation programs.
Strong hands-on expertise in Sales Cloud, Service Cloud, CPQ, pricing, customer master data, and customer-facing business processes.
Experience with Oracle Fusion ERP transformations, including assessing downstream application impacts, integrations, dependencies, risks, and remediation requirements.
Excellent business stakeholder communication and workshop facilitation, with the ability to translate business requirements into scalable technical solutions and communicate with executives.
Proven leadership and delivery experience, coordinating business teams and offshore developers/administrators/integration teams while driving architecture, dependencies, governance, and solution delivery.