Description

You will act as the primary bridge between business stakeholders and technical teams to deliver Salesforce solutions.

Responsibilities

• Own and manage all project scope items from inception to completion.
• Drive requirements through the full lifecycle, including estimation and technical delivery.
• Develop, document, and communicate practical business requirements with clear traceability to test cases.
• Map business processes and present functional systems to stakeholders and Executive Leadership.
• Translate complex technical concepts for non-technical users to ensure system understanding.

Required Skills

• 5+ years of Salesforce business analysis or related experience.
• Proven experience in business process mapping and process analysis.
• Demonstrated ability to present technical solutions to Executive Leadership.
• Experience maintaining requirement traceability through to test case execution.
• Bachelor's degree in Information Technology with a strong Accounting emphasis.
• Proficiency with business applications.
• Experience with Jira software.
• Experience with CloudSuite.

Preferred Skills

• 2 years of government sector experience.
• Six Sigma, Lean, or equivalent Process Reengineering Certification.
• Prior experience with Salesforce Public Sector product suite, Lawson, or Infor CloudSuite Financials.

Key Skills

Education

Bachelor's degree