Description

As a Salesforce Business Analyst, you focus on Health Cloud implementations within an Agile environment. You map workflows, document requirements, and ensure data accuracy.

Responsibilities

• Map business workflows and processes using industry-standard mapping software.
• Document detailed requirements and technical specifications for users of all skill levels.
• Collect and verify documentation to ensure strict conformance with established standards.
• Assess the accuracy of detailed information and escalate issues to leadership when necessary.
• Manage shifting priorities and timelines while maintaining stakeholder relationships.

Required Skills

• 4+ years of experience as a Business Analyst.
• 4+ years of experience working with Salesforce.
• 2+ years of hands-on experience with Salesforce Health Cloud.
• Experience working within Agile/Scrum delivery frameworks.
• Proficiency with MS Office Suite.
• Experience with workflow and process mapping software.
• Experience with Data and Business Intelligence tools.
• Strong documentation skills for technical and non-technical audiences.
• Ability to engage and present to senior leadership.

Preferred Skills

• Experience managing projects with high levels of uncertainty and shifting priorities.

Key Skills

Education

Any Gradute