Description

Analyze and document business requirements for Order Management processes within the Salesforce ecosystem.

This role is hybrid.

Responsibilities

• Translate business needs into functional specifications, user stories, and process flows for Order Management.
• Collaborate with stakeholders, product owners, and technical teams to design scalable Salesforce solutions.
• Coordinate with developers and QA teams for testing, deployment, and production support activities.
• Drive UAT sessions, user training, and process improvement initiatives for the order lifecycle.
• Ensure seamless integration between Salesforce, ERP, payment, and fulfillment systems.

Required Skills

• 5+ years of experience as a Business Systems Analyst or similar role.
• Deep expertise in Salesforce Order Management, Sales Cloud, and related integrations.
• Proven ability to configure and support Salesforce solutions.
• Strong understanding of ERP integration patterns and data flows.
• Experience collaborating with Product Owners and technical teams.
• Ability to troubleshoot issues and monitor system performance.
• Any Graduate degree.

Key Skills

Education

Any Gradute