Description

You will function as a Salesforce Business Analyst and Administrator on large-scale CRM/PRM projects.

Responsibilities

• Configure Salesforce, managing users, profiles, workflows, flows, validation rules, and dashboards.
• Gather requirements and document specifications for CRM/PRM implementations.
• Execute User Acceptance Testing (UAT) and manage change requests through the SDLC.
• Analyze consumer, retail, and enterprise sales operations and partner enablement needs.

Required Skills

• 8+ years of experience as a Salesforce Business Analyst & Administrator on large-scale CRM/PRM projects.
• Expertise in Salesforce Sales Cloud and Salesforce Marketing Cloud.
• Hands-on configuration experience with Salesforce features (flows, validation rules, etc.).
• Experience applying Agile/Scrum delivery methodologies.
• Strong understanding of consumer, retail, and enterprise sales operations.
• Salesforce Administrator certification.
• Analytical and stakeholder management skills.

Preferred Skills

• Experience with Pardot and Tableau CRM / Einstein Analytics.
• Salesforce Marketing Cloud Consultant certification.
• Agile Scrum Master certification.

Key Skills

Education

Any Gradute