Description

You will document business system architecture, organize data, and write system reports using Salesforce and associated tools. You will bridge communication between functional users and technical teams to ensure aligned solutions.

Responsibilities

• Apply advanced knowledge of documentation processes and business system architecture to assigned systems.
• Analyze data and solve complex problems to support system requirements.
• Lead functional discussions and facilitate cross-communication between user and technical groups.
• Manage work across multiple projects with competing priorities while maintaining high standards.
• Produce clear systems documentation, reports, and presentations.

Required Skills

• Salesforce Certified Business Analyst
• Salesforce Certified Administrator
• 5+ years of experience in business analysis or related systems roles
• Advanced proficiency in Salesforce CRM and Marketing Cloud
• Experience with IT Business Management tools
• Proficiency in Microsoft 365 Suite
• Strong skills in Miro for collaborative documentation

Key Skills

Education

Any Graduate