Description

You will act as a CRM business analyst focusing on the design, development, and support of Salesforce customer applications and objects.

Responsibilities

• Design and develop customer applications and objects within Salesforce.com.
• Gather and document business requirements through stakeholder workshops.
• Challenge business processes to simplify solutions using native SFDC platform capabilities.
• Outline pros, cons, and technical options for proposed solutions.
• Perform hands-on Salesforce administration and configuration tasks.

Required Skills

• 6+ years of experience in business analysis.
• 5+ years of hands-on Salesforce.com experience.
• Active Salesforce.com certifications.
• Proficiency in Salesforce Community Cloud and Lightning.
• Experience with Admin and configuration capabilities.
• Working knowledge of Agile or Scrum methodologies.
• Proven ability to facilitate workshops and interact with executives and SMEs.
• Strong ability to work independently under tight deadlines.

Key Skills

Education

Any Graduate