Description

You will act as the primary liaison between business needs and technical implementation within the Salesforce ecosystem.

Responsibilities

• Gather, analyze, and document business requirements in partnership with stakeholders.
• Translate workflows into user stories and acceptance criteria for Agile delivery.
• Lead backlog refinement, sprint planning preparation, and prioritization.
• Coordinate testing and deployments across Dev, QA, UAT, and Production environments.
• Build Salesforce reports and dashboards to support business intelligence.

Required Skills

• 5+ years of experience in a Business Analyst role.
• Expertise with Salesforce platform configuration and development.
• Proficiency in using Jira for backlog management and tracking.
• Experience documenting requirements using Confluence.
• Ability to triage and resolve production issues.
• Experience driving platform improvements related to workflow automation.

Key Skills

Education

Any Gradute