Description

You will act as the key link between business users and technical requirements within the Salesforce environment, defining functional needs and delivering viable solutions.

This role is on-site.

Responsibilities

• Define detailed functional requirements through direct engagement with key users.
• Collaborate with Product Owners and business stakeholders to capture and clarify requirements.
• Perform root cause analysis to identify underlying issues and propose viable solutions.
• Analyze complex problems to determine the most effective technical or process-driven options.

Required Skills

• 5+ years of experience working as a Business Analyst.
• Extensive experience working specifically with Salesforce.
• Proven ability to translate business needs into functional requirements.
• Strong analytical skills for problem-solving and root cause analysis.
• Ability to work closely with Product Owners.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate