Description

You will function as the primary business analyst for Salesforce implementations.

Responsibilities

• Lead requirements gathering and working sessions with stakeholders.
• Analyze and clean up technical debt within a legacy Salesforce organization.
• Design scalable Salesforce workflows and automation.
• Write clear, actionable user stories complete with detailed acceptance criteria.
• Own documentation and track requirements, decisions, and coordinate with developers using Agile methodology.

Required Skills

• 7+ years of experience with Salesforce, specifically Sales & Service Cloud.
• Good understanding of Salesforce Data Models, Configurations, Integrations, and Automation flows.
• Experience working within Agile methodology.
• Ability to communicate effectively between business users and technology teams.
• Familiarity with Financial Service Cloud is a plus.
• Understanding of platform limitations and Salesforce best practices.

Key Skills

Education

Any Gradute