You will act as a Business Analyst focused on Salesforce and marketing systems.
Responsibilities
Partner with marketing and web marketing stakeholders to gather, analyze, and document business requirements, translating them into functional and technical specifications.
Lead the end-to-end integration process for SFDC, covering requirements gathering, design, implementation, testing, and support.
Manage and support the integration ecosystem, ensuring seamless data flow between SFDC and third-party marketing tools.
Play a critical role in system consolidation and data migration during mergers and acquisitions, maintaining data integrity.
Develop and maintain dashboards and reports to track KPIs and provide data-driven insights to stakeholders.
Required Skills
10+ years of experience as a Business Analyst in marketing and technology environments.
Expertise in Salesforce.com (SFDC) administration and integrations.
Proficiency in data analysis, data mapping, and data hygiene principles.
Experience with Agile and Scrum methodologies.
Experience with project management tools like Jira and Asana.
Knowledge of marketing automation platforms (e.g., Marketo, Pardot).
Knowledge of web analytics platforms (e.g., Google Analytics).
Strong understanding of Marketing and Integration processes.