Description

You will own the business analysis and solution design for enterprise Salesforce implementations.

This role is hybrid.

Responsibilities

• Lead enterprise workshops and discovery sessions across Sales, Marketing, and Operations teams.
• Gather, analyze, and document complex business requirements, translating them into scalable Salesforce solutions.
• Drive end-to-end solution lifecycle, preparing BRD, FRD, user stories, and data mapping documents.
• Act as liaison between executive stakeholders, business users, and technical teams to provide strategic recommendations.

Required Skills

• 10+ years of IT experience, with 7+ years specifically in Salesforce Business Analysis.
• Strong, hands-on experience with the Salesforce CRM ecosystem, particularly Sales Cloud.
• Proven expertise in Sales Cloud and Marketing Cloud processes (lead management, opportunity lifecycle, forecasting).
• Experience managing enterprise-level CRM transformations.
• Strong knowledge of ERP integrations and data migration strategies.
• Experience working in Agile/Scrum and Waterfall methodologies.
• Proficiency with REST/SOAP APIs and Middleware for system integration.

Preferred Skills

• Salesforce Admin or Sales Cloud Consultant certifications.
• Experience with Salesforce integrations using REST/SOAP APIs.

Key Skills

Education

Not specified