Description

• Analyze and document business requirements for Order Management processes within the Salesforce ecosystem.
• Collaborate with stakeholders, product owners, and technical teams to design scalable Salesforce solutions.
• Configure and support Salesforce Order Management, Sales Cloud, and related integrations.
• Translate business needs into functional specifications, user stories, and process flows.
• Coordinate with developers and QA teams for testing, deployment, and production support activities.
• Ensure seamless integration between Salesforce, ERP, payment, and fulfillment systems.
• Drive UAT sessions, user training, and process improvement initiatives for order lifecycle management.
• Monitor system performance, troubleshoot issues, and recommend enhancements aligned with business goals

Key Skills

Education

Any Gradute