Description

You will own the analysis, documentation, and translation of business needs into actionable Salesforce requirements.

Responsibilities

• Gather, analyze, and document business and functional requirements from stakeholders.
• Translate business needs into user stories, process flows, and functional specifications.
• Drive requirement workshops, discovery sessions, and stakeholder interviews.
• Coordinate and support User Acceptance Testing (UAT) cycles, defect tracking, and release readiness.
• Identify process improvement opportunities and recommend Salesforce-based solutions.

Required Skills

• 8+ years of experience as a Salesforce Business Analyst.
• Experience with Salesforce Financial Services Cloud (FSC).
• Strong understanding of requirement gathering techniques and documentation practices.
• Experience writing user stories with clear acceptance criteria.
• Experience with Person Accounts, Household model, and FSC standard objects.
• Experience working in Agile/Scrum environments.
• Strong stakeholder management and communication skills.
• Familiarity with Salesforce Admin, Business Analyst, Sales Cloud, Service Cloud, or FSC.

Key Skills

Education

Bachelor's degree