You will act as the primary liaison between internal end users and technical developers to drive commercial operations and business process excellence.
Responsibilities
Document user requirements and oversee end-to-end testing execution.
Manage change management and communication workflows across the organization.
Optimize commercial operations through technical expertise in Salesforce and Conga CLM.
Lead business process improvement initiatives within a regulated environment.
Required Skills
5+ years of experience in business roles involving contract lifecycle management technology.
Technical expertise in Salesforce.com (SFDC).
Hands-on experience with Conga CLM.
Proven ability in user requirement documentation and testing oversight.
Strong interpersonal skills for cross-functional stakeholder management.
Experience working within regulated industry environments.
Bachelor's degree or equivalent experience.
Preferred Skills
Certifications in SFDC or Conga CLM.
Training or certification in Agile or PMP methodologies.