Description

You will act as the Business Analyst for building a clinically integrated Care Management platform using Salesforce Health Cloud.

Responsibilities

• Gather and document business requirements from clinical, operational, and technical stakeholders.
• Craft user stories, process flows, and acceptance criteria to guide development.
• Support sprint planning, backlog grooming, and user acceptance testing sessions.
• Manage dependencies across internal and external teams.
• Evaluate platform performance and recommend enhancements to improve health outcomes.

Required Skills

• 7+ years of experience as a Business Analyst in healthcare or digital health.
• Hands-on experience with Salesforce Health Cloud.
• Familiarity with Agile/Scrum methodologies and tools like Rally, Jira, or Azure DevOps.
• Ability to interpret data models, APIs, and system integrations.
• Proficiency in creating wireframes, process maps, and documentation using tools like Lucidchart, Miro, or Visio.
• Experience as a Business Analyst.

Preferred Skills

• Salesforce certifications (e.g., Salesforce Administrator, Health Cloud Consultant).
• Experience in Care Management, Population Health, or Value-Based Care programs.

Key Skills

Education

Any Gradute