Description

Analyze business needs to support Salesforce implementation programs, partnering with stakeholders and a global system integrator on Salesforce PEM/ChRM projects. You will lead structured testing cycles, manage defects, and facilitate cross-functional alignment on requirements and acceptance criteria.

This role is on-site.

Responsibilities

• Partner with business stakeholders and a global system integrator on Salesforce PEM/ChRM implementation.
• Lead and execute SIT, UAT, regression testing, and defect triage.
• Develop and maintain functional documentation, process flows, and user guides.
• Support change management by creating and delivering training content.
• Facilitate cross-functional alignment on requirements, test scenarios, and acceptance criteria.

Required Skills

• 5+ years of experience as a Salesforce Business Analyst or Business Systems Analyst.
• Strong understanding of Salesforce capabilities, data models, and functional configuration.
• Experience supporting large-scale enterprise Salesforce programs.
• Proven experience leading structured testing cycles and managing defects.
• Proficiency in Salesforce Business Analyst, Business Systems Analyst, and Salesforce PEM.
• Excellent documentation, communication, and stakeholder management skills.

Preferred Skills

• Experience with MDF, rebates, partner incentives, or channel programs.
• Hands-on familiarity with Salesforce PEM and/or ChRM.

Key Skills

Education

Any Gradute