Description

You will manage the daily support and maintenance of the Salesforce platform instance while driving long-term improvements.

Responsibilities

• Maintain the Salesforce platform instance and conduct long-term operations to ensure compatibility with evolving requirements.
• Collaborate with business stakeholders, clients, and developers to design cohesive project strategies.
• Manage site merchandising operations, including reporting, site search, and campaign and promotions management.
• Lead a team of at least ten members and handle direct client interactions.
• Integrate branded content sites with ecommerce domains such as PIM, OMS, and CRM.

Required Skills

• 8+ years of software operations experience.
• 6+ years of Demandware/Salesforce Commerce application support experience.
• Proven experience with Salesforce Commerce Cloud (SFCC).
• Must hold one of the following: Salesforce Certified B2C Commerce Architect, Salesforce Certified B2C Commerce Developer, Certified Demandware Developer, Salesforce Commerce Cloud Architect, or Salesforce Commerce Cloud Digital Developer.
• Strong background in Retail/B2C ecommerce and multi-system integration.
• Proficiency in JSON, XML, HTML, CSS, and JavaScript scripting languages.
• Experience with DHTML, SOAP, and AJAX.
• Strong organizational, planning, and customer service skills.

Key Skills

Education

Any Graduate